Ucingo Mobile

Reliable, affordable business mobile, powered by the Telstra Wholesale Mobile Network.

See SIM plans Check coverage

Local support

Albury/Wodonga based team. No script-reading runaround.

Built for business

Connectivity designed for the way your business works.

Straightforward

Clear pricing, no “gotchas”. Every plan is month-to-month.

Mobile coverage check

Mobile extras

Included on every Ucingo Mobile plan.

Coverage

Ucingo Mobile uses the Telstra Wholesale Mobile Network, with predicted coverage in all Australian major cities, most outer-metro areas and larger regional centres, as well as many smaller towns and transport corridors. See our coverage map.

Data Banking

Unused data doesn’t go to waste. Anything you don’t use at the end of the month rolls into your data bank, ready for when you actually need it.

eSIM ready

For devices that support it, get connected even faster with an eSIM — no physical SIM swap. Add your smartwatch with the eSIM Companion Plan.

No lock-in contracts

Month-to-month freedom. Stay because you like us — not because you’re locked in.

Choose your plan

All plans are month-to-month with no set-up fee and no exit fee. Bring your own phone.

Every plan includes

  • Data Bank up to 1000GB
  • Unlimited calls, SMS & standard MMS*
  • Unlimited international calls^
  • Unlimited 13/1300/1800 & voicemail
  • Unlimited call forwarding within Australia
  • 5G on the Telstra Wholesale Mobile Network, SIM or eSIM

Medium

5G

15GB data per month

$45 per month

Minimum total cost $45

Max download speed 150Mbps

Large

5G

45GB data per month

$52 per month

Minimum total cost $52

Max download speed 150Mbps

X-Large

5G

65GB data per month

$57 per month

Minimum total cost $57

Max download speed 150Mbps

Huge

5G

100GB data per month

$62 per month

Minimum total cost $62

Max download speed 150Mbps

Giant

5G

150GB data per month

$77 per month

Minimum total cost $77

Max download speed 250Mbps

Massive

5G

180GB data per month

$82 per month

Minimum total cost $82

Max download speed 250Mbps

* To standard Australian numbers. Does not include video MMS. ^ To selected countries — see the CIS for full details.

Critical Information Summary (PDF)

Smartwatch add-on

eSIM Companion

1GB data per month

$10 per month

Minimum total cost $10

Max download speed 100Mbps

Leave your phone behind. The eSIM Companion Plan connects your GPS + Cellular smartwatch to the Telstra Wholesale Mobile Network, so you can take calls, reply to messages and stay reachable from your wrist. Calls and messages use your phone’s number and plan.

Compatible watches

  • Apple Watch Series 4 and later, including Ultra
  • Samsung Galaxy Watch Active2, Watch3, Watch4 and later, including Ultra
  • GPS + Cellular models only

Before you order

  • Watch and phone must be the same brand (Apple Watch with iPhone, Galaxy Watch with Galaxy phone)
  • Update both devices to the latest software
  • Google Pixel devices, tablets and other wearables aren’t supported

Requires an active Ucingo Mobile plan on the paired phone. Data is blocked once the 1GB is used until your next billing cycle — no excess charges. Not eligible for Data Banking. See the eSIM Companion Critical Information Summary (PDF).

Travelling overseas? Add a Travel Pack

Optional once-off data, call and SMS add-ons for international roaming on an eligible Ucingo Mobile service, on the Telstra Wholesale Mobile Network.

5GB Travel Pack

ROAM5

5GB data · 30 min calls · 30 SMS

$40 once-off, GST-free

Validity: 7 days

Activate: SMS “ROAM5” to 179

10GB Travel Pack

ROAM10

10GB data · 60 min calls · 60 SMS

$75 once-off, GST-free

Validity: 14 days

Activate: SMS “ROAM10” to 179

3GB Travel BizPack

ROAM3

3GB data · 300 min calls · 300 SMS

$70 once-off, GST-free

Validity: 3 days

Activate: SMS “ROAM3” to 179

Available in 68 destinations while roaming on an eligible Ucingo Mobile service. International roaming must be turned on by contacting Ucingo before you travel. Once activated, a travel pack cannot be removed or refunded.

Critical Information Summary (PDF)

To access 5G, you’ll need a 5G compatible device and be within a 5G coverage area. 5G is now available in most metro and regional areas and continues to expand (check coverage here).

Speeds vary due to various factors like your location, device and network congestion, and download speeds are capped on all plans. Learn more about network speeds at telstrawholesale.com.au/mobile-network.

Bundle & save: Add nbn to your Ucingo Mobile and sharpen the monthly bill. Ask us for a bundled discount.

FAQ

What network does Ucingo Mobile use?
Ucingo uses the Telstra Wholesale Mobile Network for all mobile plans. See the coverage details above for predicted coverage areas.
Is the coverage the same as full Telstra?
Coverage follows the Telstra Wholesale Mobile Network — see the coverage details above, or check your address on our coverage map, for predicted coverage in your area.
Can I keep my current mobile number?
Yes. Porting your number is simple — just select “Yes, keep my number” during signup. Your old service must stay active until the port completes.
How long does porting take?
Most ports complete within 15 minutes during porting hours. Some providers drag their feet, but we’ll keep things moving.
Do you support eSIM?
Yes — eSIM is available on compatible devices and can be activated quickly.
Can I use my smartwatch on Ucingo Mobile?
Yes — add the eSIM Companion Plan for $10 per month. It works with GPS + Cellular Apple Watch and Samsung Galaxy Watch models paired with a phone from the same brand on an active Ucingo Mobile plan.
Can I get a physical SIM instead?
Absolutely. We can send a triple-cut SIM that fits all devices.
Do your plans include unlimited calls and texts?
Yes — all plans include unlimited calls, SMS and standard MMS to standard Australian numbers. Video MMS is not included.
What happens to my unused data?
Unused data rolls into your Data Bank every month, ready for when you need it.
Do you bill monthly or every 28 days?
Monthly. Actual months. No sneaky 13th bill.
Can I hotspot/tether?
Yes — hotspotting is fully supported on all plans.
Where can I check coverage?
Jump to our live coverage map showing where the Telstra Wholesale Mobile Network reaches.
Are the plans month-to-month?
Yes — every Ucingo Mobile plan is month-to-month, with no set-up fee and no exit fee.
How do I get support?
You can reach us via phone, email, live chat or SMS — whichever suits your workflow. No scripts, no overseas runaround.
Where can I find setup guides and troubleshooting help?
Our support portal at support.ucingo.com.au has guides, troubleshooting steps and tips for mobile, VoIP, nbn™ and more.

Need a hand choosing?

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