Business-grade nbn™ supported
locally
From everyday nbn plans to priority symmetrical fibre, we’ll match the right connection to your business — backed by real local support, not an offshore call centre.
Choose your connection
Three options, depending on how much your business relies on its internet.
Business Grade nbn
Fast, dependable nbn plans for offices, shops and practices. No lock-in contract.
- Fibre, HFC, FTTN/FTTC and Fixed Wireless
- Month-to-month, no lock-in
- Optional static IP and 4G backup
Standard Symmetrical nbn
Dedicated fibre with the same speed up and down, for businesses that upload as much as they download.
- Matching upload and download speeds
- Fibre direct to your premises
- Enterprise service level agreement
Priority Symmetrical nbn
Symmetrical fibre where your traffic gets priority across the nbn network, even in busy periods.
- Prioritised traffic for voice and critical apps
- Matching upload and download speeds
- Enterprise service level agreement
Which one do I need?
A quick guide. We’ll confirm what’s available at your address before you commit.
| Business Grade nbn | Standard Symmetrical (Low CoS) | Priority Symmetrical (High CoS) | |
|---|---|---|---|
| Best for | Most small businesses: email, cloud apps, VoIP, card payments | Heavy uploads, backups, hosting, multi-site links | Voice, video and business-critical systems that can’t slow down |
| Upload vs download | Upload slower than download | Same speed both ways | Same speed both ways |
| Busy-period traffic | Shared network capacity | Best-effort, can be affected by congestion | Prioritised across the nbn network |
| Contract | Month-to-month | Fixed term | Fixed term |
| Pricing | Published plans | Quoted for your site | Quoted for your site |
Symmetrical services depend on nbn availability at your premises. Pricing depends on location, speed and term, and nbn may apply a fibre build charge. We’ll confirm everything in your quote.
Extras for every connection
Add what your business needs.
Static IP address
For secure remote access, VPNs, cameras and VoIP systems.
4G backup
Your business stays online if the nbn drops out.
Business-grade hardware
Modems and failover routers, configured before they arrive.
Already connected and having issues?
Complete our online fault report and we’ll investigate and escalate to nbn Co on your behalf — no need to call first.
Report an nbn faultNot sure which connection fits?
Tell us how your business uses the internet. We’ll check what’s available at your address and recommend the right option, with no obligation.